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Privacy Policy

At Cubed, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and dashboard services.

Information Collection:

  • Contact Forms: We collect personal information, including your name, email address, company name, and any additional details you provide voluntarily through our "Contact Us" or "Book Demo" forms.

  • Dashboard Login: Any personally identifiable information collected during the login process to access our dashboard services is hashed and anonymised for enhanced security and privacy.

  • Analytical Data: We gather analytical data, such as pages viewed and session duration, to improve our website and services. This data is anonymized and does not personally identify you.

Use of Information:

  • Providing Services: We use the information collected to respond to your inquiries, provide requested services, and communicate with you about updates or changes to our products or services.

  • Analytical Purposes: We analyse the gathered data to understand user behavior, enhance website functionality, and improve user experience.

Data Sharing and Protection:

  • Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, but we do not share your personal information with them without your consent.

  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

  • Data Security: We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Retention Period

We retain user data only for as long as necessary to achieve the purposes for which it was collected. These purposes include:

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  • Attribution and Analysis: We retain user data to provide accurate and meaningful insights on marketing and user attribution for our clients.

  • Compliance with Legal Obligations: We may retain user data to comply with legal obligations, resolve disputes, and enforce our agreements.

 

Data is retained in a secure environment, with access restricted to authorised personnel only, and is protected against unauthorised access and disclosure.

Data Deletion Policy

Users have the right to request the deletion of their user data at any time, in compliance with GDPR rights and data deletion guidelines. We honour such requests promptly and ensure that:

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  • Data Removal on Request: Upon receiving a valid request for deletion, we delete the requested user data from our systems within 30 days, provided that the data is no longer required for legal or legitimate business purposes.

  • Automatic Deletion: We also implement regular audits to identify and delete user data that is no longer needed, as well as any expired or redundant data, in accordance with data retention policies and our internal retention schedules.

Your Rights and Control:

  • Access and Correction: You have the right to access and update your personal information stored with Cubed. If you believe any information we hold is inaccurate or incomplete, please contact us to rectify it.

  • Opt-Out: You can opt-out of receiving marketing communications from Cubed by following the unsubscribe instructions provided in the emails or contacting us directly.

Updates to this Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@cubed.email.

Thank you for trusting Cubed with your information. We are committed to protecting your privacy and ensuring a secure experience with our services.

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